Welcome to SG Solutions Group! At SG Solutions Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal data. Please take a moment to review this policy to understand how we handle your information.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you visit our website, engage with our services, or interact with us in any way. This information may include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Credentials: Usernames and passwords for account access.
  • Payment Information: Credit card details or other payment information.
  • Communication Data: Information you provide when contacting us, such as support requests or inquiries.
  • Usage Information: Data related to your interactions with our website, including pages visited, actions taken, and the device and browser you use.

1.2 Automatically Collected Information

We may also collect certain information automatically when you visit our website, including:

  • Cookies: Cookies are small files stored on your device that help us improve your browsing experience and track user behavior on our website.
  • Log Data: Information such as your IP address, browser type, operating system, and referring URL.
  • Analytics: We may use analytics tools to collect data about how you use our website, such as the pages you visit and how long you stay on them.

2. How We Use Your Information

SG Solutions Group may use your personal information for various purposes, including but not limited to:

  • Providing Services: To deliver the services you request, including IT solutions, support, and consultations.
  • Communication: To respond to your inquiries, provide updates about our services, and send important notices.
  • Account Management: To manage your account, including account creation, verification, and password reset.
  • Improvement: To enhance our services, develop new features, and conduct research and analysis.
  • Marketing: To send promotional offers, newsletters, and other marketing materials with your consent.
  • Compliance: To comply with legal obligations and protect our rights and interests.

3. Information Sharing

SG Solutions Group does not sell, rent, or lease your personal information to third parties. However, we may share your information with the following parties under certain circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may access your personal data but only to perform services on our behalf and are contractually bound to protect your information.
  • Legal Requirements: We may disclose your information when required by law, such as responding to legal requests, court orders, or government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption and security protocols to safeguard your data.

5. Your Rights

You have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your data.
  • Deletion: You can request the deletion of your personal information.
  • Opt-Out: You can opt out of receiving marketing communications at any time.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other communication channels.